Brand Experience & Business Strategy Advisor
A visionary brand experience and business builder, Chris brings to Dr. Joe Explains a unique 360-degree view that cuts across healthcare’s myriad influencers, creating strategies focused on what patients and their families value most. A master storyteller, Chris has a unique method of discovering the “what and why” of people’s beliefs and behaviors, and how they impact brand perception, decision-making, and growth. Throughout his 30-year career, Chris has helped organizations address complex consumer needs by creating strategies that better align shared values between customers and the organizations who serve them. The impact of his work has led to improved brand perception, increased customer volume and retention, increased operating efficiency, improved quality, lower marketing costs, and improved customer and employee loyalty.